4. Once I receive my RMA number, what is the next step?

The RMA number should be taped to the outside of the bag and also written on the outside of the carton used to ship the bag to us. Please do not ship a bag without the RMA number; an RMA number is required to process a repair request.

Travelpro, Inc.
700 Banyan Trail
Boca Raton, FL 33431